What’s been happening, and what comes next.

Published an opinion piece in HospitalityNet: “Your robots may be working, your staff may not”.

Our AI-supported marking and feedback project, with Dr Andrew Hull, won the AI in Marking Award at the 2026 International e-Assessment Awards.

Keynote at ICMS 2026, Walailak University, Thailand, on AI-driven sustainability in tourism and services.

Moderated three panels and joined the awards jury at PropTech Connect Middle East in Dubai.

Joined the editorial board of Tourism Management.